My piece arrived broken or was made incorrectly.

If your piece needs a repair due to either workmanship or faulty findings, we will cover your shipping costs and repair your item at no cost.

If your piece is stamped incorrectly due to our error, we are happy to replace it. However, if the error is in the text you provide for us to stamp, we cannot replace your item for free. (We will do our best, in this circumstance, to rush turnaround if you order a replacement.)

Please email us to facilitate a repair.

Have more questions? Submit a request

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